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Company Information At Source AM, we have utilized our knowledge and experience of Residential Appraisal quality control to move into the world of appraisal management. New regulations and guidelines have made it difficult for lenders to negotiate a suitable path to compliance without suffering in customer service. At Source AM, we have put the priority on making compliance standards as customer friendly as possible. Our business model insures our clients will receive timely appraisal reports, as well as, priority fixes or changes that may be necessary for an acceptable final report. Our technology and emphasis on customer service is cutting edge and will soon be the industry standard. Just because the property valuation system has become more scrutinized should not mean a sacrifice in the service level our lenders were accustomed to receiving. Our vast knowledge of the lending industry, coupled with a hands on staff of professional appraisers and account management teams will ensure the highest quality of service in our client’s customer experience. Customized Financial and Business Solutions Source AM provides multiple pricing and billing solutions to meet the many different needs of our clients. From our Nationwide Flat Rate Option, to the Individual Cost Plus Option, we will customize the solution to match your specific requirements. Our online web-based portal provides numerous ways to pay for your order. It is designed to accept credit cards, online checks and includes a net billing option for those customers who wish to pay for the order when the loan closes. In addition, the online ordering platform and ordering process is completely customizable for your business needs. Dedicated Account Management Teams Every lender that becomes a Source AM client is assigned a dedicated account management team. The account management team understands the specific requirements of their client and implements the necessary protocol to deliver the highest level of satisfaction in the customer service experience. We believe that by simplifying the valuation process, we provide the fastest, most reliable service and offer the highest standard of customer care. Web-Based Appraisal Platform Our secure 24/7 online system grants complete accessibility to track and update orders at all times. In addition, Source AM clients will automatically receive status updates. Daily summary reports will assure the file is being processed diligently and efficiently. Register now and gain immediate access to a simplified appraisal management solution. 100% HVCC Compliance The Home Valuation Code of Conduct prohibits lenders from utilizing appraisal reports completed by an appraiser who is selected, retained, or compensated in any manner by mortgage brokers and real estate agents. In addition, loan officers are no longer able to accept payments for appraisal services from the borrower. Let Source AM be your source to HVCC compliance! |
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